Introduction to Customer Due Diligence (CDD) (English)

CDD stands for Customer Due Diligence and is an essential part of operations within financial organizations. It focuses on detecting and combating financial-economic crime. A key element is knowing who your customer is and what their intentions are—also referred to as KYC (Know Your Customer). Core topics: CDD principles and process, Wwft/AML obligations, Know Your Customer (KYC), risk indicators, customer onboarding and ongoing monitoring, and recognizing signals of financial-economic crime. What is an unusual transaction? How do you recognise money laundering? Which form of client investigation do you apply when, and where and how should you report suspicions? As a financial service provider with client contact, you play an important and signalling role and can contribute yourself to combating money laundering and terrorist financing. By the end of the training, you will know how to confidently apply the Money Laundering and Terrorist Financing (Prevention) Act (Wwft) in practice.

Audience

This short e-learning is designed for professionals in the financial sector (banks, insurers, intermediaries) who have customer contact and must be familiar with the provisions of the Wwft (Anti-Money Laundering and Anti-Terrorist Financing Act). Roles include: Fraud and support desk employee, Call center agent, Special Accounts officer, Business account manager, Junior accountant, Credit analyst, Lawyer, Account manager, Tax Authority staff, Exchange order line staff.

Study loan and duration

The training lasts 1 month. Reviewing the course material and completing the various assignments requires a study load of approximately 4 tot 5 hours per session.

E-learning

You will follow the program via e-learning. This means you study online in your own time and at your own pace, with guidance from an instructor whom you can contact with any questions you may have.